I've worked with [Doug] for a long time now and I would describe him as someone who delivers. He doesn't mess around. He knows what he's doing and he gets on with it.
Our Philosophy
- Address mindsets, behaviours and processes at the same time.
- Keep it real – use ‘real plays’ rather than role plays. Focus on the specific commercial context.
- Establish strong rapport early then give individuals tough challenges.
- Use lots of sensory stimulation to keep people engaged.
- Follow Accelerated Learning and NLP principles to drive learning and layering one idea with another.
- Two trainers to enable individual coaching at the same time as group training.
- Train different hierarchical levels in the same workshop – ‘workshop within a workshop’.
- Detailed, tailored design then get present, be light on our feet and do what’s needed.
We believe that mindsets drive behaviours and processes. That's why we address all three at the same time. Our bespoke approach means we attack the specific attitudes and mindsets in use in the business unit we are working with. We establish strong rapport early and then give individuals tough challenges. Our way of thinking and working is to support whilst challenging, which is why we use more than one trainer in a workshop. This enables us to provide individual coaching at the same time as training with the group. And we believe that post-workshop support from the client's managers as well as us is vital to embed the changes.

